faqs.tw 台灣生活常見問題

How to See a Doctor in Taiwan

Taiwan's healthcare system is remarkably accessible. Unlike many countries, you don't need a referral from a general practitioner to see a specialist. Here's how it works:

Walk-In System

Most clinics (診所) operate on a walk-in basis:

  1. Go to any clinic — no appointment needed for most neighborhood clinics
  2. Bring your NHI card (or pay out-of-pocket if you don't have one yet)
  3. Register at the front desk — you'll get a queue number
  4. Wait to be called — typically 10-30 minutes
  5. See the doctor — consultations are usually brief (3-10 minutes)
  6. Pick up medication — either at the clinic's pharmacy or a nearby pharmacy

Making Appointments

For hospitals (醫院), especially large medical centers, appointments are recommended:

Tip: For hospitals, try to book a morning session (上午). Afternoon sessions (下午) often run late, and evening sessions (夜間) have longer waits.

Language Tips

Most doctors in Taiwan can communicate in basic English, especially at larger hospitals. However:

Hospital Types: Clinic vs Hospital

Taiwan has a clear hierarchy of medical facilities:

Type Chinese Size Best For
Clinic (診所) 診所 1-2 doctors Common illnesses, colds, minor injuries, routine check-ups
District Hospital (地區醫院) 地區醫院 Small hospital Conditions needing basic hospitalization or minor surgery
Regional Hospital (區域醫院) 區域醫院 Medium hospital Specialty care, surgeries, more equipment
Medical Center (醫學中心) 醫學中心 Large hospital Serious conditions, advanced surgery, rare diseases

Which One Should You Go To?

Start with a clinic for most issues. They're cheaper (lower co-pay), faster (less waiting), and more convenient (everywhere in your neighborhood).

Go to a hospital if:

Cost difference: Seeing a specialist at a medical center without a referral costs an extra NT$420 in co-pay, compared to NT$50 at a clinic.

Recommended Hospitals with English Services

Hospital City English Service
National Taiwan University Hospital (台大醫院) Taipei International Medical Department
Taipei Veterans General Hospital (台北榮總) Taipei International patient services
Chang Gung Memorial Hospital (長庚醫院) Multiple cities International medical center
Mackay Memorial Hospital (馬偕醫院) Taipei Some English-speaking doctors
Adventist Hospital (台安醫院) Taipei English-friendly staff

Medical Costs: With and Without NHI

NHI (National Health Insurance) dramatically reduces your medical costs. Here's a comparison:

Clinic Visit (Common Cold)

Item With NHI Without NHI
Registration fee NT$50~150 NT$50~150
Co-pay NT$50
Consultation Covered NT$300~600
Medication (3 days) Covered NT$200~500
Total NT$100~200 NT$550~1,250

Hospital Outpatient (Specialist)

Item With NHI Without NHI
Registration fee NT$100~300 NT$100~300
Co-pay NT$170~420
Consultation Covered NT$800~2,000
Blood tests Covered NT$500~3,000
Total NT$270~720 NT$1,400~5,300

Emergency Room

Item With NHI Without NHI
ER co-pay NT$150~750
Consultation + basic treatment Covered NT$2,000~5,000
X-ray Covered NT$500~1,500
Total NT$150~750 NT$2,500~6,500

Hospitalization (Per Day, Standard Ward)

Item With NHI Without NHI
Ward fee (shared room) 10% co-pay (NT$100~300/day) NT$1,500~3,000/day
Single room NT$2,000~6,000/day (not covered by NHI) NT$3,500~8,000/day
Surgery 5-10% co-pay Full cost (varies widely)

When Do You Get NHI?

For NHI premium calculations, see NHI Premium Calculator.

Pharmacies and Over-the-Counter Medicine

Types of Pharmacies

Type What They Sell Notes
Prescription pharmacy (藥局) Prescription + OTC drugs Pharmacist on-site, can fill prescriptions
Drugstore (藥妝店) OTC drugs + cosmetics Watsons, Cosmed — limited medication
Hospital pharmacy Prescription drugs Fills prescriptions from that hospital only

Common OTC Medications Available Without Prescription

Symptom Medication Where to Buy
Headache/Pain Panadol (普拿疼), Ibuprofen Any pharmacy, convenience stores (Panadol only)
Cold/Flu Cold medicine (感冒藥) Pharmacy
Allergies Antihistamines (抗組織胺) Pharmacy
Stomach issues Antacids, Gastric medicine Pharmacy
Minor wounds Antiseptic, bandages Pharmacy, convenience stores

Important Notes

Dental Care for Foreigners

Dental care in Taiwan is affordable, even without NHI:

With NHI

NHI covers:

NHI does NOT cover:

Without NHI

Treatment Approximate Cost
Check-up + cleaning NT$1,000~2,000
Filling (per tooth) NT$1,500~3,000
Extraction (simple) NT$1,000~2,000
Root canal NT$5,000~10,000

Finding an English-Speaking Dentist

Mental Health Resources in English

Mental health support is increasingly available in Taiwan, including in English:

Counseling and Therapy

Resource Details Cost
Community Mental Health Center (社區心理衛生中心) Every city/county has one. Some offer free counseling. Free or NT$200~500/session
Hospital psychiatry departments NHI-covered psychiatric outpatient visits NT$150~420 co-pay
Private therapists More privacy, flexible scheduling NT$2,000~4,000/session
Online therapy (English) Platforms like BetterHelp work in Taiwan US$60~100/session

English-Speaking Mental Health Professionals

Crisis Hotlines

Hotline Number Notes
Suicide prevention 1925 24/7, Mandarin (some English operators)
Mental health support 1980 Zhang Lao Shi (張老師) helpline
Foreign worker hotline 1955 Multilingual, 24/7
Community Safety Net 113 Domestic violence, abuse

Important: If you're in crisis and need English support, contact your country's representative office in Taiwan. Most maintain lists of English-speaking mental health professionals and can help connect you.

Frequently Asked Questions

Can I see a doctor in Taiwan without NHI?

Yes. You can visit any clinic or hospital and pay out-of-pocket. Costs are still very affordable compared to most Western countries. A typical clinic visit costs NT$500~1,000 without NHI.

How do I get a health check-up?

Most hospitals offer health check-up packages (健康檢查):

Can I use my home country's insurance in Taiwan?

It depends on your policy. Many international health insurance plans cover treatment in Taiwan, but:

Are vaccines available in Taiwan?

Yes. Common vaccines available at clinics and hospitals:

What's the difference between Chinese medicine and Western medicine?

Taiwan offers both Western medicine (西醫) and Traditional Chinese Medicine (中醫), and both are covered by NHI:

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Frequently Asked Questions

Do I need to make an appointment?

For clinics (診所), no appointment is needed — just walk in, register at the front desk, and wait for your number to be called. Most neighborhood clinics operate on a first-come, first-served basis with wait times of 10-30 minutes. For hospitals, especially large medical centers, appointments are strongly recommended. You can book online through the hospital's website, by phone, or via their app. Without an appointment at a busy hospital, you may wait 1-3 hours or be turned away if the doctor's slots are full. For urgent but non-emergency issues, walk-in hospital registration is available if you arrive early (before 8:00 AM).

Can doctors speak English?

Many doctors in Taiwan can communicate in basic to intermediate English, especially those trained at major medical centers. Doctors at large hospitals in Taipei (such as NTU Hospital, Taipei Veterans General Hospital, and Mackay Memorial Hospital) generally have better English skills. Some hospitals have dedicated international patient departments with full English service. At smaller neighborhood clinics, English ability varies — some doctors speak fluently while others may struggle with medical terminology in English. For complex medical situations, it's advisable to bring a Chinese-speaking friend or write down your symptoms in both English and Chinese beforehand. Google Translate also works well in real-time for medical conversations.

How much does a clinic visit cost?

With NHI, a typical clinic visit costs NT$100~200 total — this includes a registration fee (NT$50150) and a co-pay (NT$50). Medication is covered by NHI at no additional charge beyond a small prescription co-pay. Without NHI, the same visit costs approximately NT$550~1,250, as you'll need to pay the full consultation fee (NT$300600) and medication costs (NT$200~500) out-of-pocket. Even without NHI, Taiwan's clinic costs are very affordable compared to most Western countries. Specialist visits at hospitals are more expensive: with NHI the co-pay ranges from NT$170 (regional hospital) to NT$420 (medical center without referral).

Where do I go for emergencies?

For life-threatening emergencies, call 119 for an ambulance or go directly to the nearest hospital emergency room (急診室). All district hospitals, regional hospitals, and medical centers have 24/7 emergency departments. Do NOT go to a clinic for emergencies — clinics are not equipped for serious conditions and most close by 9:00 PM. At the ER, bring your NHI card (if you have one) and any current medications. With NHI, emergency co-pays range from NT$150 (district hospital) to NT$750 (medical center without referral). Without NHI, expect to pay NT$2,500~6,500 for a basic ER visit. If unsure whether your situation is an emergency, you can call 119 for guidance. For non-life-threatening issues outside clinic hours, some hospitals offer evening and weekend outpatient clinics as a cheaper alternative to the ER.

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